The Importance of Communication in the Turnaround of SAS Essay

The Importance of Communication in the Turnaround of SAS Definition of communication Communication is the exchange of messages between peoples for the purpose of achieving common meaning. Or it can define as the process by which information is exchanged and understood by two or more people. A fundamental of principles communication is that the symbols the sender uses to communicate messages must have essentially the same meaning in both the sender’s and receiver’s minds. Purpose of communication People communicate with each other in order to get the messages they need, and utilize them for the further use, but what’s business communication different from general communication. It’s not just getting message for uses, but data involving in operating the tasks as well. The purpose of communication can be divided into specific purpose as follow: - To convey information: - To explain the nature and implications for the business: - To establish rules for dealing with different situations: - To stimulate action: - To create relationships between the members of the organization: - To form collective decisions and render them generally acceptable: - To instruct: instruction manual for operating a computer: - To evaluate: performance appraisal records: - To meet human and cultural needs: Communication breakdown You can never assume that the message in your mind will be perfectly transmitted to your receiver. We need to identify different patterns of communications and we need to draw conclusions about the most and the least effective patterns of communication, and report their evaluation to avoid misunderstanding. Communication breakdown happens when the recipient don’t receive the meaning of the message or interpret the message as the different meaning from what sender tries to encode. Communication breakdown can be seen from absences of decoding from the recipient. Factors of communication breakdown: - Physical distraction : it happens when something bother the communication and lead recipient or sender from transferring the information. Example: when someone is talking to you and suddenly your cell phone ring. - Different channel/medium: Sender should choose the appropriate channel/ medium to assure that the information could be reach by the recipient. This involves adjusting the channel/ medium with ... ...!† thus Carlzon reinforces both verbally and nonverbal that he really means what it says in the red book. Furthermore, top management is willing to support the front line. To celebrate the initial turnaround, Carlzon sent every one of the 20,000 employees a gold wristwatch. Since then, major efforts to communicate with employees have helped SAS earn an international reputation for good service. As the success of SAS, I’ve suggested that good communication and associated interpersonal processes in organizations are important ingredients of organizational effectiveness. Although effective communication is critical to all management functions, it is particularly vital to the leading function because it provides a necessary conduit for efforts to interact with and influence others. Carlzon uses communication and interpersonal processes well to nurture SAS unique culture. Thus, effective communication between individuals or within a group is the element that can lead the company go through the crisis and to the brightness. It is also the basis for the company to implement the compatible and harmony environment and enhance its productive force among the industries.

Laptops in the Classroom Essay

The article â€Å"Laptops in the Classroom? No Problem† by Elena Choy is started with a great quote that makes the readers think about their instructor . â€Å"A teacher is someone who never says anything once (106). † Choy puts up an argument about whether or not laptop computers should be banned in the classroom. She also made it known that some professors may need to reevaluate their teaching techniques. Most professors feel that laptops in class today have become a huge distraction in the learning environment. Some students choose to use their laptop for other reasons other than taking notes. Students who choose to play games during class are obviously bored with the material or the teacher. This is becoming a problem in many classrooms today. Choy’s views on students with laptops do not have an effect on her teaching, and other professors should not let it distract them from doing their job. First, Choy really tries to see both sides of the story in this situation. She came up with some points on what most professors think about the subject. There were top four reasons for banning laptops in classrooms due to Choy’s research and experience. Choy’s reasons were â€Å"(1) the upraised lids of laptops distract the instructor, and they often prevent the instructor from making eye contact with the students;(2) laptops distract other students, who cannot help but see what is on the screens—-for example Facebook and twitter;(3) students who use laptops to take notes, take overly extensive notes, which means that they are doing stenography and are not really focused and thinking about what is going on in the classroom; (4) most students are so busy taking notes on their laptop do not participate in whatever discussion there may be in the course (106). † Choy has made it clear that in her class, there are only a select few who use laptops. She feels that if the students choose to take notes on their laptops and play games, then that is their choice. Choy’s does her job, she feels it is up to the student to pay attention and learn. Different students have different ways of learning. Based on Choy’s knowledge, she thinks that students take notes the best way they can. Some prefer to take shorthanded notes, while others prefer long detailed notes. Choy provided reasons and supporting information to get both parties’ points across. Last, â€Å"Laptop’s in the Classroom? No problem† is an essay that many professors around the globe can relate to. She makes the reader think about the situation from both sides. There were things that she said that most readers could really relate to. In some of my classes, most instructors say that they prefer students with laptops to sit in the back of the class or not have them at all. However, some students feel that teachers should not make students sit in the back just because of their note taking methods. Choy made a point about the teacher needs to stop worrying so much about the student’s laptop and focus on their lecture. Although, some teachers think that banning laptops will help the classroom’s atmosphere, it might do the opposite. Laptops are being perceived as distractions in the classrooms, when they have actually become helpful to some students. Choy has provided information to show both sides of the arguments. She did an excellent job on not taking one side. Choy thought that many professors should ask a hard question: If students in my courses are using laptops for purposes unrelated to the course, what am I doing wrong? Choy said that teachers should just do the jobs that they are being paid to do which is teach. Students are there to learn and it is up to them to do it. So if the laptops are banned, students will most likely have another form of entertainment in class, such as a cell phone or an Ipod. This argument over banning laptops can easily be solved by students and teachers playing their parts. Work Cited Choy, Elena. Laptops in the Classroom? No Problem. The Little, Brown Reader 2008. 106.

Gandhis Act Of Civil Disobedience - Free Essay Example

Sample details Pages: 2 Words: 506 Downloads: 5 Date added: 2019/07/02 Category People Essay Level High school Tags: Civil Disobedience Essay Mahatma Gandhi Essay Did you like this example?   For a long time people have fought for freedom and liberty against those that oppress them. One example of civil disobedience was Gandhis Mahatma also known as The Great Soul because he was an influential person who fought for the equality of the people of India. Gandhis ideals come from being influenced by his devoted mother about Hinduism and Jainism believing in nonviolence and respecting all religions. Don’t waste time! Our writers will create an original "Gandhis Act Of Civil Disobedience" essay for you Create order One way he demonstrated his discontent was by marching 241 miles on the coastal town of Dandi to the Arabian sea. This is seen as an act of civil disobedience because he was going against the British government in a peaceful manner by protesting non violently. He protested against the British due to the fact they refused to allow India to collect or sell salt. This act of civil disobedience was effective because even the British leaders acknowledged him as a force they could not suppress or ignore and finally granted Indias Independence on August 15, 1947.     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Gandhis act of civil disobedience was a great way to limit the amount of tension between the British government and the protesters. In 1888 Gandhi sailed to England to study to become a lawyer his first job in an indian company required him to move to South Africa. Was discriminated on a train because he had a dark complexion and was forced to give up his seat and sit on the floor. Staying in Africa for 20 years to fight against their discriminatory laws the government   during that time the rulers were The boers (Descendants of white settlers) passed a law requiring all Indians to register with the police and be fingerprinted. Gandhi and a group of Indians refuse to obey the law and were put in jail. In jail Gandhi read the essay civil disobedience By David Henry Thoreau a 19th century American writer. Gandhi adopted the term civil disobedience to describe his strategy of non-violently refusing to cooperate with injustice. Instead preferring to use the sanskrit word satyagraha (meaning devotion to truth).   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Returning to India to help fight the unjust laws of the British leading a group of 78 followers on a march to the Arabian sea defying the british authorities by making salt from the sea water. His followers and himself walked over 390 kilometers (241 mil) from their starting point at Sabarmati Ashram.   Gandhi addressed large crowds within each passing day an increasing amount of people joined their march also called the salt satyagraha. By the time they reached Dandi the Arabian town Gandhi was ahead of tens of thousands, speaking and leading prayers while walking toward the beach to make salt. Soon after civil disobedience broke out across all of india involving millions of indians causing authorities to arrest more than 60,000 people Ganhi himself was captured on May 5th but the protesters continued without him. After Gandhis arrest a new leader rose ,On may 21, the poet Sarojini Naidu led 2,500 protesters on the Dharasana Salt Works, some 150 miles nort h of Bombay. Several hundred british-led indian police men ,met the protestors and brutally beating the peaceful demonstrators.